Every bank or credit union understands the value and in hearing the customer, what gets lost in the mix is putting forth a simple system than gains very quick and effective results that can be used to significantly increase revenue and improve the customer experience.  In this episode, the host John Siracusa interviews Ed Gundrum, CEO of DoublePort which is an Authorized Partner of  HappyOrNot. They discuss multiple ways to increase customer feedback by 30% or more.

Can’t hear it? No problem. Listen to the full Bank On It Podcast here.

You can subscribe to the podcast here via iTunes or Stitcher.

About the Guest



HappyOrNot Twitter

Questions, Comments, Concerns? Let us know in the comments section below!