Disruption is inevitable and is happening, the debate is over. But, what is not over is how retail financial institutions choose to respond to it is key. Brandon Michaels took the reins as CEO at the age of 31 and has enjoyed significant growth, year after year. Brandon is a terrific leader and has admittedly learned from mistakes made through testing new ideas.
Listen in and learn his views on culture, technology, and the very difficult short-term decisions that need to be made in order to be a relevant organization in the future.
Resources & Links:
His Reading List
Questions, Comments, Concerns? Let us know in the comments section below!